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Industry

Hyatt to support global literacy

Hyatt Hotels Corporation announced this week its long-term commitment to education and workforce readiness with Ready to Thrive, a new global philanthropy program focused on literacy and career develo...

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Management

Issues for body corporate investors to consider

There are a number of significant motivating factors behind body corporate investments.

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Housekeeping

Outsourcing

Outsourcing is an increasingly attractive option for accommodation providers. To many accommodation providers there is an aversion towards outsourcing of management functions, like revenue management ...

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Refurbishment

Quest Docklands: Renovation zeroes in on the business guest

Melbourne’s Quest Docklands Serviced Apartments has recently undergone a stunning new refurbishment to benefit its ever-growing lineup of business guests.

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Energy & Resources

Light up your life with better results

Light is essential for life. It can invigorate the soul and lift the spirit. Good lighting can create a mood, an atmosphere, offer direction and enhance emotions.

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Safety & Security

Please Your Guests – Protect Yourself

Keeping guests' valuables secure and safe is the innkeeper's responsibility while those goods are on their premises. Guests want to feel safe themselves and know that their belongings are too. &n...

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Technology

How real are the challenges to dethrone Google?

For years now hotel marketers have claimed that search engines are on the way out as a viable marketing and distribution channel in hospitality.

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Guest Facilities

New technology produces safe, clean water

For AIS company directors Kerry and Elena Gosse, the most popular response from prospective clients after learning their technology only needs fresh water and power to produce clean, sanitised, chlori...

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Profiles

Port Douglas Sands Resort

Moving to Port Douglas to manage the Sands Resort was a change of location, climate, career and lifestyle for Sydneysiders Matthew and Amanda Fraser but after 10 years of visiting Port Douglas on holi...

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Developments

National park site for eco-resort

Scouts New South Wales has agreed to sell a 5.6ha parcel of land adjoining the Royal National Park at Bundeena, south of Sydney to a private company for $325,000.

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Maintenance

Icons but They Can be Real Pains

Barbeques would have to rate in the top ten pain-in-the-butt items in any accommodation complex for maintenance managers.

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Marketing

Brand Loyalty: A value proposition

Since the GFC we've seen a constant erosion in yields or margins across all industries and all levels of business.

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Food & Beverage

Give a Boost to Your Banqueting

Tired of burnt sauces, dry roasts and soggy pastas?

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Tourism

Victoria Launches Drive for More Kiwi Tourists

The Victorian coalition government has launched the next phase of Tourism Victoria's Jigsaw campaign Play Melbourne in New Zealand, aimed at attracting even more New Zealand visitors to the exciting c...

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Human Resources

What is the Age Profile of Your Workforce?

The median age of workers varies from industry-to-industry but it may be worthwhile looking at your company's profile compared with others in the same industry and gauge whether you're locking out som...

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Events

Aussie hotel gets choice award

Choice Hotels Australasia is celebrating a major international award win following Comfort Inn & Suites Robertson Gardens winning Comfort Hotel of the Year, at the 2013 Choice Hotel's Internationa...

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