Marketing

Brand Loyalty: A value proposition

AMG35-MGT-Guest-RelationsSince the GFC we've seen a constant erosion in yields or margins across all industries and all levels of business.

Branding made simple

amg43-MKG-Branding-BW-Barry FleischmannIf you are an independent accommodation property owner that is thinking of becoming a member of a well-known brand you will know that it is not an easy decision to come to.

A Brand Licensing Point of Difference

AN46-2-MKG-BrandFlexibility is the key to SilverNeedle Hospitality's successful brand license model.

Art Series introduces the late, late checkout

Art Hotel GroupMelbourne's Art Series Hotels is to allow guests to check out hours or even days late in a new campaign for the chain created by Naked Communications.

Get Your Staff Online With Online Sales

AN - KeyboardIn preparing to be a guest speaker at three different hotel conferences recently, I had our KTN team conduct some anonymous mystery shopping calls to see what would happen when we called directly to hotels to double-check online rates posted on OTA websites.  

Other Top Recent Articles

Win for motel in sex worker case

Scales of Justice
Attorney-general Jarrod Bleijie has praised the Court of Appeal's unanimous decision that…

New management to rejuvenate Port Douglas resort

202-DN-Niramaya 2
One of Port Douglas' premier luxury resorts, Niramaya Villas and Spa, has appointed new…

Hotel approved for Brisbane race course site

an51-3-DN-Parthenon Hotel-Eagle Farm
Parthenon Enterprises has received approval from the Brisbane City Council to build a…

Abbott's IR policy receives guarded approval

an51-2-Tony Abbott
Last week opposition leader Tony Abbott released its industrial relations policy and it…

Are you China ready?

an51-2-news-AsianCentury
In 2012, China became Australia's second largest source market, with over half a million…

Case Study – Royal on the Park: Refurbishment fit for a king

amg43-refurb-royalotp-Cocktail-Lounge-rgb 1-1
Royal on the Park is a truly unique fixture within Australia's plethora of accommodation…

Budget invests in Australian tourism

Invest Generic
Australian tourism businesses will continue to be supported by the Gillard government,…

Perth hotel sold to Narada

an51-3-DN-New Esplanade Hotel Perth
China-based Narada Hotel Group has acquired the four-star Esplanade Hotel in Perth from…

Owners’ submissions to meeting agendas

Gavel
The recent adjudicator's decision in Surfers Beachside [2013] QBCCMCmr 121 dealt with the…

Dunkeld icon for refurbishment

AN51-2-DN-Royal-Mail-Hotel-Dunkeld
The Royal Mail Hotel in Victorian town of Dunkeld is to undergo further refurbishment.