Safety & Security

Please Your Guests – Protect Yourself

AN39-1-S-S-SafeKeeping guests' valuables secure and safe is the innkeeper's responsibility while those goods are on their premises. Guests want to feel safe themselves and know that their belongings are too.

Learning From History

AN37-1-SSRiskManagementThe Australian tourism industry is again reeling from a series of massive natural disasters.

The Observatory Hotel

AN33-1-observatory-TopThe biggest challenge facing the Observatory Hotel's chief engineer Janusz Zaklikowski was finding a new locking system that would match the doors of the grand hotel in Sydney's historic Rocks area.

Outsourcing After Hours Check Ins

AN32-4-S-S-Check InControlling access to public areas in an accommodation complex can not only be extremely costly but, if not properly planned and integrated, the results can be problematic for not only your guests but also for you and your staff.

Tips on Fire Protection

Tips for Fire Protection - PicNew building fire safety regulations became enforceable on 1 July 2009 and owners and managers of every accommodation business (and in particular larger occupancy businesses) must have taken steps to ensure they are compliant.

Top Safety & Security Articles

Hyatt Regency Sanctuary Cove

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Late last year, Hyatt Regency Sanctuary Cove installed 325 new door locks throughout the…

The Key to Going Green

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Accommodation managers can now promote themselves as being eco-friendly lock users.

New Standard for Fire Alarms for Hearing Impaired

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Standards Australia has set a new standard for automatic fire detection and alarm systems…

The Observatory Hotel

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The biggest challenge facing the Observatory Hotel's chief engineer Janusz Zaklikowski…

Other Top Recent Articles

Breakfasts From the Mini Bar

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Author and analyst of social trends in Australia, Hugh Mackay, observed how Australians…

Tips on Outdoor Entertaining Areas

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Outdoor areas are nowadays shaded with sails, gazebos, pergolas, umbrellas and deck…

More Problems for TripAdvisor

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Travel giant TripAdvisor is facing a second and potentially more serious complaint to the…

One Million Reasons to Join Online Reservations

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Australians are fast joining the online restaurants reservations race.

Housekeeping Profile: Libby Sharp

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Caring for others and being a perfectionist about hygiene and cleanliness has always been…

PEHN forum speakers impress

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The Professional Executive Housekeeper's Network hosted its inaugural Housekeeper's Forum…

Hayman Island Resort

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Carl Giblin is the chief engineer of the Whitsunday’s most luxurious island complex, the…

Outrigger Acquires Management Rights for Surfers Paradise Hotel

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Outrigger Hotels & Resorts has announced it had purchased the management rights and…

Housekeeping Profile: Lalini De Silva

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“I really love my job,” smiled Lalini De Silva, executive housekeeper of Star City Hotel…

Hyatt Regency Sanctuary Cove

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Late last year, Hyatt Regency Sanctuary Cove installed 325 new door locks throughout the…