Bradley Haines Bradley is Regional Vice President of Asia Pacific at SiteMinder.The four faces of the Australian traveller – and how they’re changing 4 months ago Did you know 1-in-2 Australians haven't proceeded with a booking due to a bad online booking experience? Insights from SiteMinder’s…Op-Ed: Four predictions for the accommodation industry in 2024 6 months ago Insights from Bradley Haines based on SiteMinder's recent survey of more than 10,000 travellers across Australia and globallyThe world of hotel commerce is knocking at the door of Australasian hotels 2 years ago Booming e-commerce has created an environment where travellers expect a service that’s hyper-convenient, personalised and 24/7Op-Ed: Why hoteliers should resist the temptation to compete on price alone 3 years ago And how to get on track for long-term recovery...