X

Emily Stephens

Emily Stephens, Founder and Managing Director of The Accommodation Project, has been working in accommodation operations for over 20 years. Starting as a receptionist, she has worked her way through the ranks in different types of accommodation both overseas and in Australia to now operate an apartment hotel with her husband in a beautiful coastal town in Victoria. Combining her passion for the industry and wanting to help and support fellow operators, The Accommodation Project was created. Building on the confidence and proficiency of newcomers so that all properties find their place in an ever changing and exciting sector.

The pros & cons of partnering with OTAs

For new motel operators: Emily Stephens unpicks the essential role of OTAs & reveals how to maximise your accommodation's presence

Mastering motel management

Are you a new operator? Emily Stephens shares some tips on how to balance work and life using automation and…

Enhance guest experience with effective communication

Op-Ed: Part 3 in a series of articles aimed at new and inexperienced operators, Emily Stephens says good communication is…

Cracking the code: Deciphering motel nightly rates for success

Op-Ed: Part 2 in a series of articles aimed at new and inexperienced operators, Emily Stephens dissects nightly rates

The basics of Reservation Management for new moteliers & accom operators

Op-Ed: First in a series of articles for new & inexperienced accom operators, Emily Stephens on the basics of Reservation…

Mastering the mayhem of motel operations

Larger businesses have people in specialty areas such as marketing, maintenance, guest relations & finance, moteliers are all of these…

The future of hospitality: Balancing tradition and tech

Old school hospitality vs tech: Can you embrace the best of both worlds in your small short-stay accommodation business?

5 Simple steps to ensure your property is well maintained

There are many things you can DIY but always employ a qualified tradesperson for the major and important items

This website uses cookies.