-
Industry
Adding the personal touch in an age of digital communications goes a long way
There’s no replacing the personal touch in hospitality. In an age when chatbots and messaging platforms are speeding up communication, the…
Read More -
Industry
Promoting local experiences might lead to more direct bookings.
For many people, going on vacation has become about far more than finding a hotel with the best facilities, rooms…
Read More -
Marketing
OTAs are marketing directly to your guests – and so should you
In the battle to convert guest loyalty and guest data ownership from an OTA to your hotel, there are two…
Read More