Kate Jackson
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New Zealand
Opinion: Why you need a powerhouse PMS
Property management systems can be split into three main types: there is the pay-per-room model, tiered model and a one-time…
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News In Brief
Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management to keep up with consumer…
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Industry
What are the latest door lock developments?
Tongues and grooves may have ruled for two thousand years, but hotel door locks are now all about waves.
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Management
Signs of progress: Why digital leads the way
From wash your hands and social distancing reminders to vital health warnings, the need for Accom operators to provide clear,…
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Developments
“Heartbreaking”: Industry staring into the abyss
Some 90,000 hospitality workers were stood down this week as Australia’s coronavirus restrictions forced the closure of restaurants, bars, clubs,…
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Developments
Hospitality award changed as accom fights to save jobs
Two industry bodies have won vital changes to Australia’s hospitality award rules aimed at saving jobs during the coronavirus lockdown.
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Developments
Hotels to become hospitals under radical new response to COVID-19
Hotels will be turned into isolation centres and possibly hospital wards as the nation moves towards lockdown.
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Developments
Accom facing “extinction” as Australians told to cancel holidays
Tight new restrictions on domestic travel were announced by prime minister Scott Morrison on Sunday, putting an end to the…
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Developments
Stimulus big, but is it enough?
The government has committed a mammoth $66 billion to helping Australia ride the coronavirus downturn, but industry chiefs remain unconvinced…
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Industry
“Your packages sit in government coffers while our tourism businesses are dying”
The Australian Tourism Export Council has made an impassioned plea to the government for immediate funding to stop hospitality businesses…
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