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Saturday, March 25, 2017
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Rosie Clarke

Rosie Clarke
Rosie Clarke is the editor of Resort News and Accom Management Guide as well at their digital home, accomnews. You can reach her at any time with questions or submissions.

Does your dirty laundry need airing?

Every day, thousands of sheets, pillowcases, towels, bathmats and face cloths are changed and laundered in accommodation facilities across the country. However, with the rising cost of utilities and labour, as well as the harsh chemicals used in the laundering process, it is becoming less cost effective to keep laundry services in-house. The supply and management of linen for any …

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Shocked industry responds to game-changing Star Ratings Australia closure

Official ratings no more: the scheme will completely cease to operate as of June 30 this year, in a startling indication of what the digital age means for Australia’s accom sector. Star Ratings Australia told accomnews: “There will no longer be a standardised or accredited accommodation rating system. This means properties will have the freedom to advertise any rating they …

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Industry responds to penalty rate reveal

In the days following Fair Work Commission’s decision signalling penalty rate reform, the accommodation industry has had a mixed response. The issue is one that seeks to balance the need for a healthy market with competitive hours and fair wages. Some concern for hospitality workers The FWC has officially backed a submission to reduce Sunday penalty rates for full-time and …

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Are your penalty rates about to be cut?

The Fair Work Commission has just announced its decision to reduce weekend penalty rates. Have your say now: should Sunday rates be the same as Saturday’s? What would be the impact on your business? Prior to this announcement, the Turnbull government suggested it would honour whatever decision was made while the labour opposition remained skeptical about the timing of the decision. Broadly, the decision recommends that part-time and …

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Expanding loyalty in 2017: Is branding for you?

‘Branding’ can seem like a loaded word, with the violent connotation of a hot iron and loss of control, but that’s not the perceived reality for countless industry-makers around Australia. That’s why we published a supplement on the subject in our upcoming issue of AMG. Check it out here.  In the accommodation sector, branding of some sort is close to …

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Is calendar integration the next step for accom?

Another day, another sharing economy innovation: Uber has launched a new app service that allows it to sync up with users’ personal event calendars. How might this apply to the accom sector? The idea is that the app interprets data in the user’s calendar to recommend destinations for upcoming meetings, etc. It’s an interesting concept that relies on users agreeing …

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What should be the political focus for Aussie accom providers?

accomnews spoke exclusively with Joe Shlegeris, the Greens candidate with a business background who is running for the Queensland seat of Noosa. He talked about Airbnb, the backpacker tax, rate parity and which policies he thinks will impact accom professionals most directly over the next few years. “The key issues are focusing on how the government works for the benefit of the …

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Global hotel chains score well on LGBT equality index

Marriott and IHG, in particular, received high scores on the Human Rights Campaign’s (HRC) 2017 Corporate Equality Index (CEI). The CEI is a national US benchmarking survey and report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign Foundation. IHG, for the third consecutive year, and Marriott, for the fourth consecutive year, were …

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