Twitter went into a meltdown over the weekend, after a hotel guest tweeted out a 'lifehack' for tricking the in-room card access. 

Tech provider, Sabre Corporation and cloud software and services provider, Cendyn have announced they will collaborate on a guest profiling service for accom providers. 

It’s not the toilet seat. I was surprised too. We’ll get to that in moment… 

accomnews  had a recent opportunity to interview Alejandro Moxey, the Director Market Management at Expedia. We asked him a few questions about some of the concerns our readers have raised over the last few months. Here's the Q&A:

We are always looking for stories and opinions to feature from within the accommodation sector. If you're a manager, housekeeper, department head, property developer, or in any way invested in Australia's accommodation industry: get in touch!

What would you do if a guest asked for ketchup on their pillow?

It might sound weird... but here's some alternatives to annoying (overplayed) lobby music that you and your guests might love (a lot)! VIDEO:

AAoA's Richard Munro argues that while tourism is a $52.9bn industry in Australia, multinational internet corporations are making huge profits in Australia's accom sector and paying little-to-no tax in this country. What's your take?

It’s not often that many people get to see executive housekeepers in full-glam, but goodness gracious is it worth the wait! Five women were recognised this month for their outstanding contribution to tourism and hospitality, in a suitably stunning, black-tie affair at the Sunfresh Housekeepers Awards Gala Dinner.

Meriton Suites and Yuhu Group Australia have each announced the construction of colossal multi-million-dollar projects in the Gold Coast, to open over the next few years.