Dean Elphick

Google has always been a giant of the search world, but now it seems the behemoth is expanding even further…

In the modern and dynamic environment of today's hotel industry, even the most seasoned professionals can be challenged to meet…

International travel is now fully-fledged. Anyone can travel anywhere, anytime they like.

To discover more about virtual technology and the ways hotels can, and are, using it to improve their business results,…

Every hotelier knows how important online reviews are, and how damaging they can be if they’re unfavourable.

Hotel meetings and events are a great way to boost revenue at your property and attract a constant stream of…

It’s common knowledge that hotels are at a disadvantage if they aren’t engaging online travel agents to boost their distribution…

There are very few factors that are more important today than the online reputation of your hotel. Without an established…

Customer friction is one of many barriers that may prevent a traveller from completing their booking, but the good news…

Corporate guests are a market that can be available to hotels all year-round. Unlike leisure, business travel rarely has an…