Monday, October 22, 2018

Refurbishment

Rydges Hotels appoints area general manager

After completing a successful $30 million all-room upgrade, including projects at Rydges South Bank that have won both awards and applause nationally, hotel general manager Callum Kennedy has been appointed to the position of area general manager.  

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Turning up the turndown service

I was recently reminded of turndown services whilst staying at a South Australian hotel. Having not requested a turndown service in some time, I arranged the service for one evening – and to my surprise, the service included everything but the ‘turning down’ of the bed.

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Are your bathrooms on point?

Do people even appreciate a good-looking bathroom? The bathroom is usually the first area that guests check for cleanliness and the place where housekeepers spend the most time; so, it’s important that the bathroom set-up is easy to keep clean, cheap to maintain and fulfils its multifaceted role. However, it isn’t all about utility: guests also want to be inspired and a little bit spoilt.

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Road test your guest’s sleep experience

Have you ever taken a nap in one of your guest beds? Have you wrapped yourself in the bedding to get a first-hand sense of your guest’s sleep experience? If your answer is no, then you should make it a priority…

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