Marketing

Holidaymakers brush aside negative accommodation reviews in favour of positive ones, but both affect bookings more than satisfaction guarantees, new research says.

While Aussies may be travelling further and more often than at any time in history, it’s our childhood holidays that are calling to us.

Hotel comparison site Trivago is facing a multi-million-dollar penalty after admitting misleading conduct in its prosecution by the Australian Competition and Consumer Commission.

With the potential for higher average daily rates, more room nights, and more spend on-property, it’s easy to see why 'bleisure' travellers are accom's favourite guests. 

Whether calling out to Alexa for weather information or turning to Siri for restaurant ideas, voice search has risen dramatically into the mainstream within just a few years.

Chinchilla’s Big Melon pipped finalists the Big Peanut in Kingaroy, the Big Kilt of Glen Innes and Mittagong’s the Big Tulip to be named the nation’s next oversized roadside attraction.

Technology is advancing so fast that systems which might have been cutting edge five years ago are not capable of handling the requirements of a modern hotel, motel or resort.

Business travellers shop around for accommodation and value loyalty perks, new research shows.

The importance of your accommodation's Instagram page is growing in lockstep with the popularity of the social media platform. Rest assured, it is not just for millennials…

A new breed of budget travel is emerging which could see the demise of smelly dorms laden with twenty-somethings camped in saggy bunk beds.