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Thursday, May 25, 2017
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Get Your Staff Online With Online Sales

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In preparing to be a guest speaker at three different hotel conferences recently, I had our KTN team conduct some anonymous mystery shopping calls to see what would happen when we called directly to hotels to double-check online rates posted on OTA websites.  

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Mobile Solutions Will Keep Tabs on Business


Accommodation managers and operators can expect to see more mobile tablet and smartphone solutions coming on to the market to monitor their business from anywhere they have an Internet connection for their phone or tablet.

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How Caravan Parks Have Changed – for the Better

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Nearly a decade in the caravan and camping industry sector has enabled me to witness the dramatic shift in consumer opinion from caravan park holidays being “the poor cousin” of holidays to becoming the “iconic Aussie holiday experience” with all the trimmings.

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NFC is the Future


One of the next big innovations in the mobile space that will quickly impact the travel industry is the inclusion of the near field communications chipset in smartphones. NFC technology could easily replace the need for hotel room keys and with this technology we could even see a fully self-serve hotel check-in process being done completely through a guests’ mobile …

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Choice In Market Data Link With STR


STR Global, a leading provider of market data to the world’s hotel industry, and Choice Hotels International, Inc have signed a global agreement providing benchmarking services to all Choice hotels.

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