Saturday, June 23, 2018

Marketing

5 tips for increasing guest satisfaction survey conversion rates

An 82 wk3 reviewpro

These days, hotel guests are inundated with requests to complete online surveys and it’s not easy to get high participation rates. Yet, guest intelligence provides hotels with actionable insight into satisfaction levels and what it will take to deliver even better experiences for future guests. It is essential to make sure guests complete your survey in order to take the …

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Are you keeping up with guest purchasing behaviour?

AN 82 wk2 tambourine

The maze of today’s travel sites have made the road to booking a hotel room a long and complicated one. The modern travel consumer visits more than a dozen places online before finally booking a room – from an OTA to a DMO site, to a last-minute hotel booking app, to Google Hotel Finder – on various devices from their …

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