Technology
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Op Ed: How the need for contactless solutions can change from an obstacle into an opportunity
Op Ed: How contactless solutions turned obstacles into opportunities
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Hotels can hit bullseye with better data
Scott Wilson president of Sabre Hospitality Solutions, on how crisis creates opportunities in the hotel industry
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What exactly is contactless check-in?
The use of contactless technology for check-in means less physical interaction between guests and staff
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Compendiums made new in the digital age
Digital compendiums: essential technology for post-COVID era...
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What is the technology bus and should you get on board?
Contactless guest experience - do you need a Service Bus?
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Op-Ed: Wifi systems under enormous load: Has yours coped?
"I think we can all agree that it has been a cr*p year and particularly so for accommodation providers..."
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Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management to keep up with consumer…
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Go, go gadget: Responding to guest demands in a pandemic
COVID-19 has altered the way we go about our daily lives, so it is little wonder guest behaviour has changed…
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Op-Ed: Use video email for personalised, narrated, virtual hotel tours
By training your team to use video email for personalised, virtual tours, you'll be providing meeting and event planners with…
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How machine learning is making our industry better and smarter
With the advent of new technologies like artificial intelligence (AI) and virtual reality, the pace of innovation is driving exponential…
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