Technology
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What is the technology bus and should you get on board?
Contactless guest experience - do you need a Service Bus?
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Op-Ed: Wifi systems under enormous load: Has yours coped?
"I think we can all agree that it has been a cr*p year and particularly so for accommodation providers..."
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Show business: Why good TV is gold
As guests’ viewing and listening habits become increasingly sophisticated, the onus is on hotel management to keep up with consumer…
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Go, go gadget: Responding to guest demands in a pandemic
COVID-19 has altered the way we go about our daily lives, so it is little wonder guest behaviour has changed…
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Op-Ed: Use video email for personalised, narrated, virtual hotel tours
By training your team to use video email for personalised, virtual tours, you'll be providing meeting and event planners with…
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How machine learning is making our industry better and smarter
With the advent of new technologies like artificial intelligence (AI) and virtual reality, the pace of innovation is driving exponential…
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This is what the future looks like
The company says it's been quietly piloting the service, and that 90 percent of customers who used it rank the…
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Why we need watchdogs to police the digital marketing space
The situation has become a matter for competition authorities to investigate, with high-spenders in travel marketing unable or unwilling to…
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Which holiday habit is losing Australia $280 million?
Most Aussies are formulating escape plans while shackled to their work desks, a new survey has found.
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Everything a guest needs is in the palm of their hand (reliant on your wifi!)
There has been a huge push for accommodation providers to start looking at guest entertainment.
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