Communications

The company says it's been quietly piloting the service, and that 90 percent of customers who used it rank the in-room Alexa experience as "good to excellent".

George Bernard Shaw once said, “The single biggest problem in communication is the illusion it has taken place.”

A private automated business exchange phone system is the essential operational hub of any business but even more so for accommodation owners and managers.

“The future belongs to accommodation brands that develop competitive advantages using technology to drive operational efficiency, time-to-market speed and higher guest satisfaction,” said Vic Pynn, executive vice president of Amadeus Americas.

We all know that guests are demanding better connectivity from accommodation providers: today’s guests are using multiple devices to access business, social networks and to stream video content.