Human Resources

After successfully providing more than 5000 Queenslanders with food safety supervisor qualifications, Southbank Institute of Technology is now a preferred supplier of hospitality training for businesses across New South Wales.

The hospitality industry has a constant requirement for the Responsible Service of Alcohol, Responsible Service of Gambling or the Responsible Conduct of Gambling and Food Safety Certificates.

Although much has changed in recent years regarding the profession of hotel catering sales, one fact that remains the same is that it can be one of the most profitable departments of the hotel.

After several years of solid RevPAR growth, most hotels are now seeing the increases slow.

Blue Mountains International Hotel Management School, which is now part of Torrens University Australia, has been providing high quality graduates to the tourism sector at home and abroad for the past 25 years, earning a reputation as the number one hotel management school in Australia and the Asia Pacific.

Seven Gold Coast youths are on their way to becoming future MasterChefs after kickstarting their culinary arts apprenticeships at Jupiters Hotel & Casin, with five previously completing a school-based work experience program hosted at the property.

The Gold Coast-based company, which employs around 1,000 staff, has commenced a new traineeship program for 2016 called Future Inspiration, appointing students from four different local high schools to participate.

You could excel in service in every way, shape, or form, and still encounter difficult guests. Every accommodation business will deal with them at some point – you just need to learn how to be prepared, and respond in the right way.