Opinion
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Is your hotel sales team ready for the transition from fishing to hunting sales leads?
After the tidal wave of cancellations and postponements in March, followed by an eerily quiet April and May when many…
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No big bounce: 2020-21 economic survey points to a weak recovery getting weaker, amid declining living standards
The picture of economic recovery painted by Prime Minister Scott Morrison is looking like a mirage. The 22 leading economists…
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Are backpacker hostels going extinct?
Skyrocketing unemployment is pushing school leavers into higher education next year rather than taking a gap year, which means backpacker…
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Vital Signs: COVID-19 recession is different – and we need more stimulus to deal with it.
By September, we may well have largely dealt with the public health aspects of the pandemic. But the economic recovery…
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Op-ed: When a free drink on vacation can save the environment
It’s not every week a researcher finds the actual answer to her academic challenge is to offer free drinks all…
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Sun, sand and uncertainty: the promise and peril of a Pacific tourism bubble
Pacific nations have largely avoided the worst health effects of COVID-19, but its economic impact has been devastating. With the…
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Signs of progress: Why digital leads the way
From wash your hands and social distancing reminders to vital health warnings, the need for Accom operators to provide clear,…
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How AI improves the guest experience and boosts revenue
Here are the top five ways to use a chatbot in your hospitality business: how it could help save money,…
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Op-ed: Wave of bookings are like rain after the drought
As short term holiday rental properties provide upwards of 35 percent of accommodation in many regional centres, the locals such…
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Australia’s first service sector recession will be unlike those that have gone before it
If the government wants to stop this recession from turning into a depression, it will have to redirect its policy…
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