Opinion
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Australian island among Lonely Planet’s top destinations for 2020
An idyllic New South Wales getaway has been ranked the world’s fifth best region to visit by Lonely Planet.
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Why trainees exposed to diverse roles will make better leaders
There is much value to be gained from enabling staff to cross-train and multi-skill, both within and across departments.
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Should hotels demand more for their donations?
Do-good programs abound in the hospitality spectrum. But should they fit into a hotel’s wider marketing strategy?
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Reinventing the welcome: finally, self check-in has been done right
For decades now, some hoteliers and many hotel tech providers have been pushing hotel guests to embrace self check-in procedures.
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Storytelling for accom: Why it matters
It’s about little words with massive effect and making dreams into reality.
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Uncover the hidden talents of your staff
It’s time to dig out those resources and put them to good use!
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The power of user-generated content
Today’s online customers want more than to simply see ads about your products; they need social proof to help them…
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How to take control of your inventory
What are the differences between travel agents and B2B wholesalers and what are some key tips and tricks on managing…
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Accom welcomes report signalling death of Sydney’s lock-out laws
An inquiry has recommended scrapping Sydney’s controversial lockout laws for all but Kings Cross, prompting condemnation from health-related groups but…
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Three ways to tackle the ‘choice overload’ problem
Seems like every time I go to purchase even the most basic items these days I’m presented with too many…
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