Wednesday, June 28, 2017
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Industry

TAA & Stayz announce world-first agreement on regulating short-term accom

In a world-first, Tourism Accommodation Australia (TAA), and Stayz, an Australian short-term rental platform, have announced that they have struck a common position on regulation of the short-term accommodation sector in New South Wales. The joint TAA and Stayz position calls for the NSW government to support the healthy growth of the NSW visitor economy by: Introducing restrictions on short-term …

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Wooing guests with aromas worth remembering

A recent visit to Qasr Al Sarab Desert Resort in Abu Dhabi reminded me just how opulent and on point guest amenities can be.  The smallest of details can delight a details-focussed guest like myself. Gazing around my oasis chamber, I caught sight of my ‘soap menu’. The height of thoughtfulness, I thought, and what was truly revolutionary for me …

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Create the ultimate hotel team with praise and applause

It’s easy to forget to acknowledge your team, but the effects are far-reaching and can be a pretty powerful tool in raising guest review scores and boosting future bookings. Consider this: Genuine praise = Happier and empowered hotel employees = An awesome guest experience = Glowing guest reviews A study by Globoforce in 2013 found that 89% of people felt more …

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AccorHotels to expand its footprint in Northern Territory

AccorHotels is pleased to announce Chifley Alice Springs Resort will join its network on in July 2017 at which time the hotel will rebrand to Mercure Alice Springs Resort. The 139-room resort is currently undergoing a $2 million upgrade of its rooms and facilities, which will see new bathrooms and bedroom fittings installed across its standard rooms, as well as …

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Cyclone Debbie: Airlie Beach’s unofficial recovery base

Mantra Club Croc at Airlie Beach became the unofficial recovery base for many of the services and emergency crews who are currently in region aiding Cyclone Debbie recovery efforts. The recently opened and rebranded resort is currently accommodating more than 170 workers including teams from Ergon Energy, Queensland Marine and Environmental Services, Community Services, specialist tree removalists and arborists (just …

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AVPartners appoints Mitch Tucker a Sofitel Gold Coast Broadbeach managing partner

Audiovisual company AVPartners appointed Mitch Tucker as Managing Partner at Sofitel Gold Coast Broadbeach where he will deliver unique and creative conferences, corporate events and meetings at the premium Queensland venue. Mr Tucker started his career in Brisbane working for various event production companies delivering festival and event production. This experience gave him the necessary understanding and stamina to move …

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Australasia’s biggest adventure tourism company acquires Reef Magic Cruises

Skydive the Beach has acquired Cairns’ Reef Magic Cruises (RMC); the transaction is expected to be completed by May 1, 2017. RMC is one of Far North Queensland’s leading Great Barrier Reef outer-reef operators. Founded in 1997, RMC is famous for its Marine World Outer Reef Cruise. Tourists come from all over Australia and the world to travel to the …

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Little National wins big property award

Doma Group’s Little National Hotel in Barton has taken home the Property Council of Australia’s ACT Development of the Year award. Doma Group, led by Jure Domazet, was presented with the ACT Development of the Year award at a cocktail reception at the National Gallery of Australia this evening. “Little National has reinvented the affordable luxury market in Canberra with …

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Wyndham Rewards Surpasses 50 Million Member Mark

Wyndham Rewards, the guest loyalty program of Wyndham Hotel Group, has announced that it has surpassed 50 million members worldwide, marking a major achievement for the recently re-imagined program and highlighting the aggressive expansion of its globally recognised brands. Re-shaping Loyalty for the Masses Originally launched in 2004, Wyndham Rewards was completely re-imagined in the summer of 2015. Built to …

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8 important search changes hotels should be aware of…

With Google constantly updating its algorithms and strategy, traffic coming in from multiple devices, and inconsistent SEO practices from travel websites, it’s hard for hotels to get a clear picture of what is working and what needs to be done to increase traffic and conversions in the future. Analysis by Net Affinity has shown organic traffic is being rerouted to paid search results, social media, and …

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