Monday, August 21, 2017
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Industry

Melbourne’s new ‘golden hotel’ an Australian first

Melbourne’s north west has experienced rapid development over recent years, with its most recent addition being an exciting Australian first. On June 15, the country’s first Hyatt Place hotel opened in Essendon Fields, with guests already raving about its location, service and style.

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7 trainer tips for hotel reservations

If you're like most hotel managers, chances are you are highly focused on securing more direct bookings and thus reducing the costs of customer acquisition. If so, here are some train-the-trainer style tips for providing your reservations and/or front desk colleagues with the skills they need to covert today's over-informed, channel surfing callers.

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Eliminating the off-season

Consider this your quarterly performance audit, but thinking a bit more ambitiously, it is already time to look ahead to 2018! Now is the perfect time to reevaluate the goal we proclaimed at the beginning of January, but there's also enough time to plan something bold for next year.

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AHA supports youth jobs

The Australian Hotels Association (AHA) today announced it has committed to support up to 10,000 internships across the Australian hotels and hospitality industry through the Commonwealth's Youth Jobs PaTH (Prepare-Trial-Hire) program.

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