Wednesday, October 18, 2017


Does your website use rich snippets?

Rich Snippets 2

Our friend Google is at it again. In an attempt to remain loyal to their much publicised mantra that content is king they have now advised that your site may be penalised if you do not use ‘rich snippets’ as the rules demand.

Read More »

The many hats of resident managers


Resident managers wear many hats in the management rights industry – here we focus on four of those: marketing and financial; occupancy – tenants/guests; facility management and day-to-day operations; and administration and risk management.

Read More »

Motel Opportunities are Out There

Buy Sell

“When is the best time to buy and when is the best time to sell?” These would have to be two of the most commonly asked questions in the property industry, no matter what type of property one is involved in.

Read More »

Post check-in messaging

story 1

I lived for a while in Southern California. In general the United States is renowned for giving good customer service but in my humble opinion Southern California sets the benchmark. For someone like me who makes a living from advising businesses how to provide better service, this was the ideal location to observe best practice and gather case studies.

Read More »