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Industry voices

Charting a road to normalisation for city hotel recovery

Exclusive opinion: How can Australia's hard-hit hotel industry position itself to recover in 2022, especially the city hotels

Hervey Bay watch is essential viewing

Fantastic management rights opportunity: Lakes Fauna Retreat, Hervey Bay the whale watching capital of Australia!

Opinion: Why you need a powerhouse PMS

Property management systems can be split into three main types: there is the pay-per-room model, tiered model and a one-time…

The real opportunity in ‘voice’ is human engagement

I often use voice-to-text and also have an Amazon Alexa device that I use to check the weather forecast or…

The five pivotal steps to finding the right social media influencer for your property

For accom marketers, it’s become an all-too-common e-mail: A self-dubbed social media “influencer” wants a free stay at your property,…

Selling your business: the tax concessions

I will be discussing what most of you will be wondering when contemplating selling your small business. Will I have to…

Every bad-ass housekeeper needs a loaded gun..

A good housekeeper is the industry’s unsung hero. In a Spaghetti Western movie, they’d be the sheriff in town.

Budget “great” for skills, jobs and infrastructure says industry

Accommodation bodies have praised this week's NSW budget for tackling skills shortages and stimulating employment across the $32.5 billion state…

The ban leaving tourists piste off

A popular ski resort has banned tobogganing on its property this winter season, telling guests the classic family activity is…

Five-star hotel pays homage to archival beginnings

The site on which the luxury Pier One Hotel, Autograph Collection and surroundings sits, is an area of historical significance.…

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