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Management

How Koala’s mattress technology innovations are unlocking better sleep

Exclusive interview: James Whitta shares insights into Koala's journey, ethos & the latest advancements in mattress technology

The pros & cons of partnering with OTAs

For new motel operators: Emily Stephens unpicks the essential role of OTAs & reveals how to maximise your accommodation's presence

Op-Ed: Demand soars for exceptional motel managers

Andrew Morgan: "The value of a good manager to the performance of any motel business should never be downplayed"

AI-powered partnership: Intellisoftware & ARMA transforming hospitality revenue management

Intellisoftware join forces with the Australian Revenue Management Association (ARMA) in major strategic partnership

Exclusive Op-Ed: Are customer service roles at risk of being extinct?

Thought leader Jaquie Scammell: "It’s hard to imagine what the future of hospitality may look like, because AI and technology…

Mastering motel management

Are you a new operator? Emily Stephens shares some tips on how to balance work and life using automation and…

Op-Ed: How to embrace influencers looking for freebies

Are influencers requesting complimentary accommodation or experiences from you? Audacious! But it could unveil promising opportunities...

Chip Rogers opens up on Airbnb, AHLA, and the future of hospitality

Exclusive interview: A candid discussion with William "Chip" Rogers, former President and CEO of the American Hotel & Lodging Association…

Op-Ed: Mastering hotel management, how to meet four crucial needs

Eric Wong, Infor Asia Pacific, reveals secrets for successful hotel management with effective revenue management solutions

Enhance guest experience with effective communication

Op-Ed: Part 3 in a series of articles aimed at new and inexperienced operators, Emily Stephens says good communication is…

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