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accommodation

Use video email to outsell the competition

Based on what I hear from the hotel sales and catering sales managers I train each month, the vast majority…

Why it’s important to let your destination shape hotel culture

Building your hotel culture to reflect that of the local community may go a long way to securing your property…

Parrtjima: Festival in Light to encourage NT tourists in 2017

The Northern Territory Government will present the second annual Parrtjima – A Festival in Light event in Alice Springs from…

Ancillary revenue: strategic, consistent, targeted

Recently on a business trip I hired a rental car and was inundated with numerous up-selling options by the sales…

Gold, Silver, Bronze for BIG4 at Australian Tourism Awards

BIG4 Holiday Parks demonstrated its category leadership as the network took home the top three ‘Caravan & Holiday Parks’ spots…

New Australian Boutique Hotel Brand launches in Cronulla

Event Hospitality & Entertainment has announced a new boutique hotel brand for modern business and leisure travel, Eventhouse Hotels. After…

Shocked industry responds to game-changing Star Ratings Australia closure

Official ratings no more: the scheme will completely cease to operate as of June 30 this year, in a startling…

Will direct flights from Melbourne land jobs, economic boost for Townsville?

The Palaszczuk government has attracted a major aviation coup for north Queensland, with new direct flights by Tigerair from Melbourne…

Brisbane hotel unearths artistic talent within its maintenance team

Since commissioning acclaimed Australian street artists Rone, Fintan Magee, Numskull and Beastman during its development in 2014, TRYP Fortitude Valley…

Industry responds to penalty rate reveal

In the days following Fair Work Commission’s decision signalling penalty rate reform, the accommodation industry has had a mixed response.…

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