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accommodation

5 simple ways hotels can use data to increase revenue

In 2017, it’s clear that the hospitality industry needs to prepare for even more disruptions that will unfold over the…

The definition of a hotel just got broader

Guest review site TripAdvisor released its 15th annual Travellers’ Choice Hotel Awards naming the best hotels in Australia, and two…

Conquering complaints™: part two

With the proliferation of online guest reviews and social media postings, training all your guest contact colleagues to properly respond…

$6.5m Pullman Reef Casino Hotel refurbishment set for Cairns

The five-star Pullman Reef Hotel Casino in Cairns has completed an extensive $6.5 million refurbishment program extending to all level…

Scoot appoints new general manager

Scoot has appointed a new general manager, Australia (Jared Simcox) effective immediately. Jared’s roots have been firmly planted in all…

Marriott International caps 2016 with global expansion

The hotel company has announced that 2016 represented the strongest year of rooms growth in its history. Marriott opened a record…

10 secrets of luxury hotel websites (part one)

Unique amenities, exclusive experiences and personalised service used to be the proprietary domain of luxury hotels … but now these…

Broome-time accommodation joins Golden Chain motels

Broome-Time Accommodation and Art Gallery has a goal of becoming the best budget accommodation in Broome and joining Golden Chain…

Australian hotels look to China with new property wave and China-friendly services, says TAA

Over the Chinese New Year and start of the first-ever Australia-China Year of Tourism, Australia’s hotel sector is well placed…

Tourism Tribe shares video prepping providers for Chinese visitors

Tourism Tribe, an online learning hub for tourism businesses, has released a program of new educational tools to help tourism businesses get…

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