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accommodation

Airbnb bringing native experiences to Melbourne?

Visitors are now able to book experiences led by Melbourne locals such as wildlife experts, restaurateurs, musicians and more, as…

Food and beverage fortune

Hilton Brisbane is celebrating after a night of great success at the annual Hilton Australasia Food and Beverage Masters 2018…

Evacuation efforts acknowledged

Quest Toowoomba staff were recently recognised for their efforts in the 2017 fire evacuation.

The hidden killer of hotel marketing

Sometimes, one of the greatest obstacles to successful hotel marketing lurks within your own office…

Could the ‘modern’ guidebook increase direct bookings?

I recently found myself in rather an unusual situation - sitting on the couch, dreaming about a holiday, with a…

2018 Travellers’ Choice Award winners revealed

TripAdvisor has announced the winners of its Travellers’ Choice for Hotels awards in Australia. 

True hospitality starts with the human heart

As a hotel industry sales and guest services trainer, on average I experience six or more hotel stays each month. Once…

Tap into consumer fears about OTAs

Stop competing on rates. Win back bookings from OTAs by reminding guests of how unreliable, uncertain and problematic OTA reservations…

Perisher Ski resort investing $4.2 Million in updates

Perisher has announced it will be replacing Leichhardt T- Bar and introducing a significant snowmaking project, bringing the total cost…

New look for Ramada Resort Port Douglas

Ramada Resort Port Douglas is set to receive a $200,000 facelift when refurbishments kick off next month. 

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