Saturday, June 23, 2018

Tag Archives: accommodation

FWC report due but will anything change?

The seemingly eternal and unsolvable controversy over penalty wage rates for weekends and holidays always evokes reader response that ranges from mild anger to outrage. There are always the two camps: don’t touch it, it is sacrosanct; and rid us of this scourge. Fortunately, there appears to be a growing middle-of-the-road group as well that prefers to keep penalty rates …

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Is one page enough?

How things have changed! Not only from the past to today, but the rate in which it continues to change, even as I write. The past, for the web, as we use and know it today started circa 1990. The question is for you to decide if your site is up-to-date. The design rules in those days were to have …

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Star Ratings announces new business development manager

The newest member to join the Star Ratings team is business development manager, Michael Anderson. Michael was previously the national commercial account manager at Sleepmaker for four years. The firm announced: “With the knack of talking the legs off a donkey, Michael comes to us with over 20 years of experience in the hospitality industry. We are excited to welcome …

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New research highlights pet peeves of travellers

It doesn’t matter what the age, gender or region of the world—travellers say their biggest pet peeve when flying is the person sitting right behind them kicking their seat. This is one of the many findings of a new international survey on the global travel experience. The new study indicates that today’s travellers are highly sensitized to the need for careful …

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Sunshine Coast chuffed with 26.7% international visitor expenditure rise

International visitors to Sunshine Coast are not only staying longer, but spending considerably more, according to the latest International Visitor Survey (IVS). Figures show expenditure of $245.3 million for the year-to-the-end-of-June 2016, a rise of 26.7% compared to the year before. The record result was revealed this week in IVS figures produced by Tourism Research Australia. Key figures include (figures …

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ULTIQA Resorts acquires Broadbeach’s Beach Haven Resort in hotly contested management rights sale

Gold Coast-based resort group ULTIQA Resorts has acquired the management rights for Broadbeach holiday landmark, Beach Haven Resort. ULTIQA Resorts managing director Mark Henry said the purchase of Beach Haven Resort complements its long-term expansion strategy. “When the rights were released to the market, we were extremely bullish given Beach Haven’s prime location so close to the beach and its …

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EXCLUSIVE: how is Best Western targeting millennials?

Watch Best Western’s head of commercial Steve Richards talk to us about OTAs, new development boom areas and how the chain is tackling millennials!   The conference was an exciting event for everyone involved, held over several days on the Gold Coast. accomnews caught up with Mr Richards to chat about new projects in the Best Western pipeline, boom areas …

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How to maintain the guest relationship with a personal touch

 Small accommodation providers take note: the relationship that you develop with your guests is more important than ever. In fact, 1 in 3 guests book directly with their hotel when they are making travel arrangements. With a personal touch, you can improve your guest relationships, increase your direct bookings and earn the loyalty of your customers. Here are some actionable …

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Unit refurb tips: is your resort looking tired?

Find out what six things need to be included in a typical guestroom refurbishment, and whether you need to do them. Resort News published another tips supplement in its last issue, this one addressing the art and necessity of refurbishment. Simone Rose from Xavier Furniture wages in on guest expectations and how to leverage those with your vision for the …

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Strata roadshow coming to town

NSW Fair Trading is partnering with the Strata Community Australia and Real Estate Institute NSW to run a roadshow of workshops in preparations for the introduction of new strata laws, which come into effect November 30. The roadshow will provide an opportunity for professionals as well as owners and tenants to find out all about the changes prior to their …

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