accommodation
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Developments
“Dark day”: Staff and guests mourn loss of historic Binna Burra
A landmark Gold Coast hinterland property which has welcomed guests since 1933 was decimated by bushfire following its evacuation last…
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Developments
Trivago tells court “best” doesn’t have to mean cheapest
The consumer watchdog began its prosecution of Trivago on Monday, accusing the travel platform of deceiving the public over ‘best…
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Industry
Six hospitality books you need on your reading list
There’s no better place to get good training in a short amount of time than to crack open a book…
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Developments
Tourism growth almost twice that of economy, report finds
Australia’s tourism industry is growing much faster than the national economy and will continue to be a major driver of…
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Developments
‘Playground’ tag creates big upswing for Goldie
Branding the Gold Coast ‘Australia’s favourite playground’ is prompting a surge in high-spending tourists, the city’s tourism chief claims.
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Industry
Why validation matters when guests complain
When apologising for a mishap during a guest’s stay, it’s important to be sincere and provide validation.
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Industry
Stayz weighs in on short let plan
Holiday rental accommodation has been hotly debated in NSW politics for many years now.
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Developments
Accor’s budget hotels snapped up in nation’s “most watched” deal
In one of the biggest portfolio deals in Australian accom history, fund and investment manager iProsperity Group has bought AccorInvest’s…
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Developments
Marriott scraps minis, signalling possible end for single amenities
The days of bathrooms miniatures look to be numbered, with Marriott this week following IHG’s lead in announcing it will…
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Industry
Unnecessary and unfair: Why Airbnb rejects NSW short stay plan
For four long years the question of how best to regulate home sharing has been debated and deliberated at great…
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