amenities
-
Industry
The amenities bottling guest goodwill
There’s no denying the appeal of beautiful amenities. For those who lead busy lives driven by practicality, they whisper seductively…
Read More -
Industry
Keeping your loo roll squared away
The modern toilet roll: an essential item across the Western world. We can thank the Brits for the paper product…
Read More -
News
Water, water, everywhere: where’s a guest to drink?
Water is a fundamental requirement for life: it feeds our cells, rejuvenates our skin, hair, and cleanses our system. Possibly…
Read More -
News
Tailoring hotel offerings to growing markets
International travel is at an all-time high, particularly with the Chinese market increasing in Australia and New Zealand year on…
Read More -
News
Top five mistakes hotels make with wifi
Hotel technology isn’t easy. In fact, it’s getting harder every day because what guests demand is changing every day –…
Read More -
Industry
Focus less on latest amenities, more on guest relations
According to the J.D. Power 2016 North America Guest Satisfaction Index, the hotel industry may be reaching a customer satisfaction…
Read More