Tag Archives: Australia

Wyndham Rewards, the guest loyalty program of Wyndham Hotel Group, has announced that it has surpassed 50 million members worldwide, marking a major achievement for the recently re-imagined program and highlighting the aggressive expansion of its globally recognised brands. Re-shaping Loyalty for the Masses Originally launched in 2004, Wyndham Rewards was completely re-imagined in the summer of 2015. Built to …

With Google constantly updating its algorithms and strategy, traffic coming in from multiple devices, and inconsistent SEO practices from travel websites, it’s hard for hotels to get a clear picture of what is working and what needs to be done to increase traffic and conversions in the future. Analysis by Net Affinity has shown organic traffic is being rerouted to paid search results, social media, and …

Bunk beds are not just a trend for hip and cool boutique hotels anymore; you can increasingly find them in luxury accommodation. Granted, some guests only choose bunk rooms for economic reasons, and some families may only prefer a bunk room to a traditional family suite because of the value it offers, but there are some who like retiring to …

Australia’s tourism industry has today reinforced its claim to be the nation’s next super-growth industry, with new figures showing that domestic and international tourists spent more than $100 billion here last year. But Tourism & Transport Forum, Australia’s leading tourism advocacy group, warned that growth would only be maintained by continued investment in new tourism product, improvement in traveller infrastructure …

In the vast world of wifi technology, many resort and hotel owners are left scratching their heads as to what they need to do to provide their guests with a decent wifi connection. In this article, we will go through some common core issues with wifi in resorts and hotels. One of the main issues we see is the overuse …

Every day your hotel sales, reservations and front desk colleagues are fielding questions from both prospects and guests regarding why it is that the rates are so much higher during certain periods as compared to other dates. For convention hotels, the question might be “Why are the rates so much higher in mid-October than July?” For the catering sales manager …

The Sunshine Coast recorded its highest ever domestic visitor numbers, attracting 3,394,000 arrivals in 2016, a rise of 15.2% compared to 2015. It broke the previous record for domestic visitors, which was set in 2005. The results were announced today by Tourism Research Australia in their quarterly National Visitor Survey (NVS). The 15.2% growth rate was also the highest for …

Ongoing training and leadership programs offered to Mantra Group team members has aided in a number of internal movements within the Group’s management team across its portfolio of Peppers, Mantra and BreakFree properties. Alana Friend has recently been appointed Operations Manager for Mantra on Northbourne, Canberra. Since joining the Group, Alana has held both Front Office Manager roles at Peppers …

Lord mayor of Brisbane, Graham Quirk officially toured the grounds of Pullman and ibis Brisbane Airport and said the 5 and 3.5-star hotels will give a significant boost to the local economy as well as act as a premier gateway to further exploration in the Sunshine State. Construction of Pullman and ibis Brisbane Airport and the adjoining 300-seat conference centre …

Easter is rapidly approaching, so the NSW Crown Holiday Parks (NSWCHPT) group has decided to offer a ‘Kids Stay Free’ package over the April School Holidays across its 36 NSW Holiday Parks. Are any other providers doing similar things to attract families over the holiday weekend? Comment and let us know what you have planned for guests over the holidays! …