Saturday, November 18, 2017

Tag Archives: Australia

Air New Zealand determined to change Australian travellers’ perceptions

The airline has set its sights on Australian travellers, unveiling a campaign to convince Australians that Air New Zealand is a better way to fly to North and South America. In a strategic move to capture a greater share of the Australian long haul travel market, the airline is on a drive to change Australian travellers’ perceptions of where Air …

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Sofitel Sydney Wentworth and Qantas Airways team up

Sofitel Sydney Wentworth and Qantas Airways are launching a historic public exhibition to commemorate and conclude the original Wentworth hotel’s year-long 50th anniversary celebration. Inviting guests to step back in time, the exhibition will run from 14 October until 31 December 2016, and feature a fascinating selection of heritage artefacts and imagery stretching from 1966 when the hotel was originally …

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Qantas adds direct Melbourne flights

Sunshine Coast Airport’s domestic airline partners have added more than 65,000 extra seats to their Sunshine Coast services for the upcoming summer period. The additions include 24,200 more seats to and from Sydney and 16,920 on the Melbourne-Sunshine Coast route, as well as the 23,400 seats on the new Adelaide service provided by Jetstar. QantasLink will launch a direct summer …

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What is happening? TAA slams surprise Qantas & Airbnb partnership

In a move that TAA has labelled “a slap in the face” to traditional accommodation providers, Australian carrier Qantas and short-term accom site Airbnb have partnered up. Qantas Frequent Flyer members will be able to earn Qantas Points when they book Airbnb accommodation through qantas.com following a new deal with the sharing economy site. Tourism Accommodation Australia’s response to the …

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Exclusive: Rachel Argaman on social lobbies, development trends, and more

AMG caught up exclusively with TFE Hotels CEO Rachel Argaman this quarter to talk about new projects, industry trends and what she was looking forward to at the annual HotelsWorld conference. Well-known in the industry for her outspoken nature and forward-thinking business savvy, Ms Argaman was quick to mention some of the hot-button topics she hoped would be discussed at the widely attended …

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Trying to ignore the kids? You’re missing out on revenue

Not just for kids anymore, keeping the children entertained is a huge revenue opportunity as well as a bulletproof way to get parents on-side. Children are far more than an after-thought in 2015, they are a vital part of any guest list and the key to securing repeat visits. If your accommodation facility can entertain families instead of just adults, …

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Penalty rate decision by Fair Work Commission: Professor weighs in

The Fair Work Commission will shortly hand down its determination on a submission from employers for variations to clauses relating to penalty rates in a number of wards under the Modern Awards Review. Professor Ray Markey, IR expert and head of the Centre of Workforce Futures at Macquarie University, was part of the review process on the impending decision and …

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Promoting local experiences might lead to more direct bookings.

For many people, going on vacation has become about far more than finding a hotel with the best facilities, rooms and amenities. Increasingly, travellers are prioritising authentic experiences and local encounters in the destination they visit.  This is clearly illustrated by the success of Airbnb. These experiences often translate into simple but rewarding moments: finding a hip live music venue, …

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Sometimes guest satisfaction is as easy as saying hello

A basic greeting from hotel staffer to hotel guest can never go wrong. It’s easy; it’s fast; it’s a sign that you are always welcome. Even better would be to follow-up the salutation with a simple, “How are you?” or “Can I help you with anything?” And yet, at many establishments outside of the five-star or ultra-luxury snack bracket, the …

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The revolution: what you need to know

Question: who needs to wash clothes? Answer: everyone! Washing clothes is as necessary as food and shelter and therefore coin-operated laundries are a perfect example of an unexplored opportunity for passive income generation within the accommodation industry. Coin laundries are a self- service laundry business more commonplace in America where there has recently been a coin laundry revolution. No longer …

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