X

business

Functional functionware… continued

From tables to skirting to coffee machines... Comfort, accessibility and quality are all factors that contribute to great dining and…

What guests want & hotels need

Unlike a comfy hotel bed or rain shower, dining and conference equipment rarely get great write-ups from guests or attendees…

St Giles Hotels launches ‘GO SOLO’

The international St Giles hotel group, which includes the Tank Stream Hotel in Sydney, has launched a dedicated solo-travel program…

Extreme January heat impacts accom providers

Outages effected approximately 95,000 customers throughout Victoria during extreme heat conditions on Sunday January 28 and Monday January 29, including…

Big honour for hotel staff

Quest Apartment Hotels recognised its outstanding properties and staff members at the company’s annual gala dinner in Melbourne.

Meet the new board

"Stability and strength" were the buzzwords at the 2017 Annual General Meeting of the Accommodation Association of Australia.

Business Event Assistance program announced

Novotel operations Rachel Smith welcomed the launch of the program...

Higher customer service leads to higher revenue, profits & fun

There is a range of simple things we can do to enhance a guest’s stay, and here is a potpourri…

Business & pleasure at Golden Chain Conference

New for the chain this year was the inclusion of a full day revenue management seminar and workshop delivered by…

National Customer Service Awards recognition

Wyndham Vacation Resorts Asia Pacific’s customer experience team has been recognised in two categories at the prestigious Australian Service Excellence…

This website uses cookies.