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Industry
Wily Irish Mammy shares her ‘surprise’ anniversary Airbnb getaway
The potential of romance was in the air this month, when Himself took me, your very own Mammy, to Sydney…
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Industry
How to kill a sale
I have often been involved in transactions where the seller gave the impression of making it difficult for the buyer…
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Industry
Focus less on latest amenities, more on guest relations
According to the J.D. Power 2016 North America Guest Satisfaction Index, the hotel industry may be reaching a customer satisfaction…
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