CommunicationHow hoteliers can avoid the email overload 4 years ago It’s easy to get lost in an inbox full of messages, but here are some ways for hoteliers to better…Get with the times: customer service 7 years ago A hotel can have all the bells and whistles and yet fail to provide a five-star experience when it comes…How hotel website design affects ADR 7 years ago Smart hotel websites can stimulate higher perceived value and ADRs. Your hotel website is the first place virtually all of…Is your revenue manager the next superhero? 7 years ago A top agent for your hotel, the revenue manager is charged with bringing back much needed zing into your revenue…