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development

Frustration over adult booking prompts tourist to flood accom

A 28-year-old New Zealander has avoided jail time after he flooded his Gold Coast tourism accom in an effort to…

Management rights lost

A Townsville management rights operator has lost their management rights because of failure to comply with the Body Corporate and…

Why a marketing agency can’t guarantee bookings

I wish to debunk some myths and tell some home truths about working with a marketing agency.

The new wifi standard expected by guests

Most accom guests no longer consider free wifi as a distinguishing perk. In fact, the idea of being charged for…

Taxpayers to help deliver green hotel building blitz

An accom property giant is to build 15 ultra-energy-efficient hotels across Australasia with the help of $50 million in taxpayer…

Will TripAdvisor’s ‘book direct’ ploy change the game?

TripAdvisor has launched a ‘book direct’ button within its Sponsored Placements platform which it claims will boost profits for accommodation…

Audits and fines loom for non-compliant short stay hosts

The ATO has begun its blitz on negligent Airbnb hosts, issuing letters to homeowners which emphasise income earned through short…

Schwartz ups accom’s sustainability game with $10 million solar farm

The owner of Australia’s biggest private hotel collection is creating a vast renewable energy generator in the heart of the…

Want to boost your hotel’s operational efficiency? Wifi is the answer

As well as boosting your hotel’s brand reputation and providing that perfect guest experience, wifi can make evidence-based hotel operations…

Why trainees exposed to diverse roles will make better leaders

There is much value to be gained from enabling staff to cross-train and multi-skill, both within and across departments.

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