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Tag Archives: events

Global hotel chains score well on LGBT equality index

Marriott and IHG, in particular, received high scores on the Human Rights Campaign’s (HRC) 2017 Corporate Equality Index (CEI). The CEI is a national US benchmarking survey and report on corporate policies and practices related to LGBT workplace equality, administered by the Human Rights Campaign Foundation. IHG, for the third consecutive year, and Marriott, for the fourth consecutive year, were …

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Break department barriers and beat your budget

Break down the silos between marketing, sales and revenue with one simple weekly practice. Non-communication between departments is commonplace in the hotel industry. You’ve most likely seen this yourself. Sales left in the dark about marketing promos. Marketing staff surprised by a revenue manager’s room rate decision. Or, front desk staff oblivious to the arrival of a very important meeting …

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Australian locals, great food, a comfy bed and wifi: how and where to have the happiest holiday

Now, global research commissioned by Booking.com, has revealed the magic ingredients to ensure holiday daydreams don’t become a holiday let-down. For many people, going on holiday is a highly anticipated moment, sometimes for months or even years, starting from research through to booking, looking at destination pictures and planning what to do during their stay. Regardless of how far in …

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45% growth in expenditure caps off record year for international tourism

The Sunshine Coast attracted a 45% increase in expenditure (to $266.5 million) by international tourists in the year to September 2016, an all-time record for the region. The sharp rise in spending was revealed in the International Visitor Survey (IVS) released yesterday by Tourism Research Australia. The record expenditure figures were built on a 6.4% growth in international visitors (to …

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AccorHotels to expand Victorian hotel network

A new AccorHotels apartment hotel in Victoria, The Sebel Melbourne Moorabbin, is scheduled to operate under its new brand from January 2017. The new-build, 4.5-star apartment-style hotel joins the AccorHotels network under a new agreement with Accommodation Management Group P/L.  Accommodation Management Group also own the Mercure Warragul which joined the AccorHotels network in August 2015 as a new-build hotel. …

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Marriott goes all-in on luxury expansion

From International Luxury Travel Market (ILTM) Cannes this week, Marriott International announced it will double its portfolio of luxury hotels through the recent merger with Starwood Hotels & Resorts. The Marriott International Luxury Brands group now includes St. Regis, The Luxury Collection and W Hotels brands, in addition to the company’s hospitality hallmarks The Ritz-Carlton, Ritz-Carlton Reserve, Bulgari Hotels & …

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Are star ratings or self-ratings better for managers?

In a hotly anticipated sequel to our 2015 opinion round-up on whether star ratings still influence bookings, accomnews spoke with a wealth of industry voices and experts about the pros and cons of star vs. self. Of course, views ranged from diplomatic to impassioned but the crux remained: of the two rating types, which holds more benefit for managers and why? …

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With Google, second place is the first loser

“Second place is the first loser.” – Dale Earnhardt, American Racing Legend (1951-2001) This is a bold prediction I am about to make, and so I’ve channelled one of the boldest (and wealthiest) sportstars of our time. We all admire Google. While much is made of their self-driving car, Google Glass and other audacious new devices or applications, Google is also …

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