Wednesday, October 17, 2018

Tag Archives: events

IHG appoints Lara Hernandez CCO in AMEA

InterContinental Hotels Group has announced the appointment of Lara Hernandez to the role of chief commercial officer in the Asia, Middle East and Africa (AMEA) region. Lara is responsible for the performance of IHG’s brands – InterContinental, Crowne Plaza, Holiday Inn, Holiday Inn Express, Staybridge Suites and Hotel Indigo – a total of 271 hotels (more than 73,000 rooms) in …

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Citadines on Bourke Melbourne Celebrates Chinese New Year

January 27 until February 12, Citadines on Bourke Melbourne will welcome in the Year of the Rooster with traditional Chinese New Year theming, fortune cookies and a special Lion Dance for guests and the general public to enjoy. Adorned with traditional red lanterns and offering customised fortune cookies filled with messages of luck and prosperity, Citadines on Bourke Melbourne will …

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Mantra appoints Andrew Mctaggart as development manager

Mantra Group has appointed Andrew McTaggart as development manager to facilitate the company’s ongoing expansion. Andrew is well credentialed in hotel operations, finance, development and acquisitions after many years in senior executive positions with Accor and Accor Premier Vacation Club in roles including hotel general manager, general manager of acquisitions and chief financial officer. Mr McTaggart said he’s excited to …

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Tell guests why they should book direct

Constantly remind guests that booking direct is better by prominently displaying your direct booking benefits on all of your marketing channels. One of the simplest and most impactful ways you can convince your guests to book direct is to tell them WHY they should. After all, once a customer finds you on an OTA, the first place they usually go …

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No free wifi may equal no guests

I get asked all the time by accommodation providers, ‘why should I invest in wifi technology at my site when mobile phones are coming with more and more monthly data’? Why would guests want or need my wifi when they can use their own data? Mobile phones work on the 3G/4G networks (mobile networks) provided by Telstra, Optus or Vodafone …

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32 months of Airbnb and hotel data in 13 global markets

Independent analysis by STR compared 32 months of Airbnb proprietary data with hotel performance data in 13 major global markets. The analysis revealed key findings regarding occupancy levels in each sector as well as trends in hotel compression nights and rate premiums. STR compared hotel performance data from its global database with Airbnb-sourced data in 13 markets from 1 December …

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New Blu refurbishment unveiled in Sydney

At a cost of $13.5 million and over a time-scale of two years, Sydney’s iconic Radisson Plaza Hotel completed the outstanding redesign of its guestrooms and function spaces. The full extent of this incredible project was scoped out by accomnews. This superb, historic building sits regally on the corner of Pitt, Hunter and O’Connell Streets; originally the headquarters of the …

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When’s the best time to sell ‘sunshine’? When it’s snowing!

Queensland’s Sunshine Coast and Fraser Coast regions got their timing perfect for the launch of an Australia’s Nature Coast promotion across Germany this month. While the temperature was soaring over 30C back home, the thermometer was plummeting below zero in Germany, making the Australia’s Nature Coast an even more attractive proposition for snowed in Germans. Australia’s Nature Coast is a …

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Want to know what your guests value?

Know that complimentary refreshments are high on the valued amenity list. Guests love to receive free food and beverages; they are a “must have” amenity for global travellers, following closely behind the obvious number one favourite (free wifi), according to a 2015 study by online accommodation booking service, Hotels.com. A guest’s first guestroom encounter at your property might come at …

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