ExperienceAre you giving your guests enough ‘revPAH’? 6 years ago With hotel brands so quickly copying each other's amenities, services and décor, just about the only point of differentiation is…The new hotel key that unlocks the city 6 years ago AVANI Hotels & Resorts has opened its first property in Broadbeach, Gold Coast, offering guests a 'keys to the city' experience.Privacy or pleasantries? A personal Airbnb predicament 6 years ago Having narrowly missed out on hotel accommodation in a small town for a big wedding, I turned to my only…Should hotels let guests stay now and pay later? 7 years ago A young group of experience-driven individuals are expecting more time to pay for experiences that they’re having now. With the…Converting guests to loyal brand advocates 7 years ago Hotels that succeed in building on their direct channels, leveraging their data and enhancing their digital marketing strategy will have…It’s getting hot in here so fix the air conditioning 7 years ago An oh too familiar phone call received by the front desk of any accommodation provider is undoubtedly one that has been provoked…Wyndham Rewards goes all-in 7 years ago Wyndham Rewards today unveiled a new loyalty partnership with Caesars Entertainment and its award-winning Total Rewards program with more than…