front desk
-
Industry
Measuring and incentivising front desk and reservations upselling
Chances are that like most hoteliers this time of year you are busy formulating your financial game plan for 2018.…
Read More -
Industry
Stupid things hotels do for guests
and how to avoid them... Observations from an industry reporter that might save you a few dollars.
Read More -
News
Guest requests & what’s behind the desk
It’s common for guests to forget or misplace personal items while travelling, and often the first place they turn to…
Read More -
Industry
What every accom provider should be doing before 2016 ends
Here are five must-do tasks to ramp up for your 2017 revenue goals: Evaluate the true needs of your hotel’s…
Read More