guests
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Developments
Alleged hotel knicker nicker blames “fetish”
A man accused of stealing bras and lacy undies from Sydney hotel rooms has described his alleged behaviour as a…
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Developments
EXCLUSIVE: Next writes exciting new chapter with Melbourne Ink
Next Story Group has dropped the L from its lacklustre Link brand to create something entirely different in the hip…
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Developments
Perfect response: How review replies are driving bookings
A TripAdvisor-commissioned poll of 23,000 travellers globally has found personalised responses from accom managers lead to better customer reviews and…
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Developments
Balcony debate reignited as teen falls to his death during Schoolies
Gold Coast accommodation providers are reeling from yet another tragedy during Schoolies week.
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Developments
Tourism chiefs launch training to target ‘critically important’ market
With Indian visitor numbers predicted to swell by 20 percent in the next two years, a program has been launched…
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Developments
Accom wrap: Wyndham’s Whitsunday win, Water views feature at Reefsuites, Lid lifted on Hat Hotel
The Wyndham group has bought a majority freehold interest in the former Peppers Airlie Beach resort - two years after…
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Developments
Voice assistants: Let’s look at the pros and cons
Not all hoteliers are convinced about the benefits of voice assistants.
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Management
The pop-up wars: Why personalisation matters
The home page is the single most important experience for consumers. It’s a sacred space. It’s your opportunity to tell…
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Developments
Industry urges trials before landlords stripped of rental rights
A peak management rights body is pushing for trials of controversial rental reforms before they are imposed across Queensland.
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Developments
What hoteliers can do to increase their online conversions
What can the hoteliers do to increase their online conversions? It begins with separating your online audience into bookers and browsers...
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