Tag Archives: guests

The Gold Coast was Australia’s top performing hotel market in 2018, its hosting of the Commonwealth Games touted as a major driver for growth last year.

States and territories have agreed to a nationwide construction ban on the use of combustible cladding.

What happens when a hotel marketer wants to attract guests from across age groups? 

A New Zealand couple has won the right to shorten a fixed-term rental lease after becoming frightened by the behaviour of Airbnb guests in a neighbouring apartment.

While accom providers take guest reviews on TripAdvisor seriously, they often fail to monitor social media feedback just as closely.

A slab of seal poo collected for scientific research in New Zealand has been found to contain a USB stick full of holiday snaps.

Translation fails can be downright hilarious, but they sure aren’t funny or amusing to a business owner whose brand has been tarnished. What causes translations to go awry? How can global marketers avoid being lost in translation?

The head of Australia’s largest serviced apartment group is urging the industry to embrace Airbnb.

As accommodation marketers, we have dozens of metrics to deal with….but we humbly suggest there’s one that should matter more than any other. The One Metric That Matters (OMTM) is a powerful concept derived from a renowned thought leader in Silicon Valley. But the idea transcends every industry and is especially important for serious-minded accom marketers. We fully recognize that …

Holiday homes will be the focus of an Australian Tax Office crackdown on wrongly-claimed tax deductions.