Monday, February 19, 2018

Tag Archives: guests

Adelaide hotels win Ashes

Adelaide reported the highest hotel performance levels among the five Australian markets to host The Ashes cricket series according to an analysis by STR.

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True hospitality starts with the human heart

As a hotel industry sales and guest services trainer, on average I experience six or more hotel stays each month. Once thing I have learned is that the level of authentic and genuine hospitality, which travellers treasure the most, has little to do with the number of stars or diamonds hanging on a plaque behind the front desk.

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Deck the hotel halls

What xmas plans do you have for guests? It’s the most wonderful time of the year once again, and with many guests travelling over the holiday season, Accomnews finds out what accommodation providers are getting up to over Christmas and New Year’s.

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Using training tech to boost morale

Ongoing education might have once meant organising a few days outside the office for team building activities and some outdoor exercise with a few intensive instructional sessions sandwiched in-between, but nowadays the younger generation wants to learn in a different way.

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