guests
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Developments
Australasian brands go global as Expedia takes on Airbnb
Stayz and Bookabach, two quintessentially homegrown brands, are listing properties overseas as parent company HomeAway looks to encroach on Airbnb…
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Management
20 surprising digital marketing stats every accom marketer should know
We painstakingly compiled these updated 20 digital marketing nuggets to help you validate and benchmark your digital marketing efforts. You’re…
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Developments
The hidden costs of not getting a facelift
Just like humans, properties become old and tired-looking with age, so work needs to be done to give them new…
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Developments
Is ‘Netlag’ driving a rise in package bookings?
International travellers booking package deals to Australia have grown by 85 percent year-on-year according to latest data from Expedia Group’s…
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Industry
Kiwi family wins apology for “dirtiest guests of all time” slur
A Kiwi family accused of being “the dirtiest guests of all time” by their accommodation hosts have won an apology…
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Food & Beverage
Grounds for disgust: What lurks in your coffee machine?
The cleanliness of accom rooms can sometimes be questionable, but a photo taken by traveller Henry River really tests the…
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Developments
Ovolo, Shangri-La amp up sustainability firsts
Ovolo Group is rocking the amenity world with its own range of sustainable bathroom amenities inspired by its founder’s love…
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Developments
Melbourne’s boutique Jasper Hotel in $2.2 million room refurb
Jasper Hotel Melbourne has commenced the final stage of its hotel-wide refurbishment with a 2.2 million renovation of 59 accommodation…
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Industry
How to create great hotel sales negotiators
These days, successful negotiating starts from how one handles leads at their "intake point," which is important in order to…
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Developments
OTA stalls on commissions for big players
Booking.com has been accused of pandering to big US hotel groups by delaying the introduction of commission charges on resort…
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