Tag Archives: guests

Sexually suggestive signs displayed in a New Zealand hotel have been placed under management review following complaints labelling them “gross” and “degrading”.

If you thought the battles over online travel agencies and other intermediaries have been a struggle in the hospitality industry, you ain’t seen nothin’ yet.

A good housekeeper is the industry’s unsung hero. In a Spaghetti Western movie, they’d be the sheriff in town.

Let’s start off by busting one of the biggest marketing myths:  Great accommodation marketing requires a massive investment. 

A family-owned former college in the heart of Sydney is set to become a $100 million short-stay boutique hotel.

Sydney has been named one of the world’s most expensive cities for Airbnb rentals - but that may be about to change.

Package travellers to Australia book earlier, stay longer, cancel less and spend more than their non-package counterparts, says the latest Expedia data.

The world's hotels dispose of some ten billion pieces of packaging from bathroom amenities every year - and the vast majority of those products are only partially used.

Airbnb is urging the Victorian government to pass ‘anti-party laws’ next week following a spate of violent incidents in short-let party rentals culminating in the fatal stabbing of 19-year-old Laa Chol.

Meriton Property Services has been fined $3 million by the Federal Court for failing to let guests write honest TripAdvisor reviews.