guests
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Developments
$76m to fight “biggest challenge in living memory”
The government has committed an "unprecedented" $76 million to tourism recovery as it moves to protect jobs, businesses and local…
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Industry
Accom’s mistrust on rate integrity revealed in data
Accom wholesaler Hotelbeds has published new research revealing the extent of the industry’s fears over room rate integrity online.
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Industry
Smelly guest threatened by disgruntled Airbnb host
A jet-lagged Airbnb guest who slept without showering after arriving at his New York accom was berated about personal hygiene…
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Developments
Hotel bookings plummet following promising Spring
As Australia devotes $76 million to tourism recovery across the country, hotel performance data for December shows it is desperately…
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Developments
“Cut them a break” PM urges, as accom begins fight back
Prime minister Scott Morrison has urged Aussies to support fire-affected accommodation operators by not asking for a refund from those…
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Developments
Travel company folds owing clients hundreds of thousands
Excite Holidays has collapsed, leaving numerous travel agencies thousands of dollars out of pocket and scrambling to accommodate stranded tourists.
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Developments
Travel warning “the last thing we need”, premier tells Trump
Queensland premier Annastacia Palaszczuk is urging US president Donald Trump to revise a US travel warning for Australia issued in…
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Developments
Neurotic, narcissistic? Airbnb profiling could see you excluded
Airbnb has developed technology that can probe a guest’s online personality to calculate the risk of them trashing a rental…
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Industry
The staggering items guests are stealing from hotels
A new survey has revealed bizarrely large items at five-star hotels are more likely to go missing than smaller, easy-to-hide…
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Industry
Six key technology trends and their impact on the guest experience
What technology is right for your accommodation and how might it transform your guest experience?
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