Tag Archives: guests

The right hotel is part of what makes the travel experience an interesting one. We have found some of the quirkiest hotels around to give you a memorable experience!

The first step in conquering complaints is to understand their root causes. It occurred to me that a familiar root vegetable was a perfect physical representation of these root causes, so I call it the “Carrot Model".

An American hotelier is offering free accommodation for guests travelling for an abortion following the introduction of strict anti-abortion laws in several states across the US.

Two Australian properties have made luxury travel network Virtuoso’s list of world-beating hotels, bars and spas for 2019.

Based on this week’s weather, an igloo might not seem such an unusual accommodation plan for Sydney Harbour.

Cold is the new cool according to research from Expedia Group, which shows Aussies are increasingly choosing chilly regional destinations for their winter getaways.

The clout of hotel review aggregators continues to grow, including the bigwigs Google and TripAdvisor. The question is, are you keeping up? And with whom?

The first visitors to inspect the $10 million Sunshine Coast Convention Centre on its opening this week were a mob of curious kangaroos.

Airbnb has backed government moves to counter the under-declaring of incomes earned through the gig economy.

The changes announced across the ecosystem, which includes Facebook, Messenger, Instagram, and WhatsApp, will have real implications for how hotels market their properties and communicate with guests.