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Accom in limbo over alleged OTA abuses

Accom operators are crying out for industry help to tackle latest OTA issues, more than a year after the ACCC…

How hotels can protect their brand in the new-build market

In recent years, It’s become more common for hotel developers to take care of the entire design and construction process.

Funny accom fails from around the world

Hotels can leave you in surprise when it comes to quirkiness.  Best stays are always memorable, but funny weird experiences…

EXCLUSIVE: OTAs losing share as holiday parks fight back on direct bookings

Australian holiday parks are regaining control of their online sales distribution channels and clawing back market share from Booking.com and…

Major hotel chains refuse to support Trump immigration crackdown

Leading hotel groups Marriott and Choice have announced that they will not let US customs authorities use their hotels as…

Eight ways to market your accom according to season

Distribution plans needs diversified strategies to cater to seasonal changes.

How machine learning is making our industry better and smarter

With the advent of new technologies like artificial intelligence (AI) and virtual reality, the pace of innovation is driving exponential…

Accom marketing: Let your goals be your guide

Every year, budgeting season rolls around and every year hotel marketers return to their crystal balls, asking themselves: “Just how…

How to stand out in a crowd of competitors

The hotel industry can be a fierce battlefield, especially as home sharing rises as a disrupter in an already cluttered…

Epileptic child turned away from Melbourne hotel

A Melbourne hotel has apologised for refusing a family accommodation because of their 11-year-old’s epilepsy.

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