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Four Instagram trends for travel marketing in 2019

While Facebook continues to struggle with one controversy after the other, Instagram represents without a doubt its silver lining.

Visiting chiefs urged to rein in Airbnb

WA's most vociferous campaigners for short-stay curbs lobbied inquiry officials on a three-day visit to Margaret River last week.

Price wars – their impact and value in accom

Competition exists in every industry. Regardless of how niche a product/service you create, there will always be someone else who…

Choice sells ‘book direct’ through humorous TV ad blitz

Choice Hotels has launched a new TV ad campaign across Australia and New Zealand using an age-old awkward question to…

Schwartz wants Airbnb evicted from Hilton

Hotel tycoon Jerry Schwartz has taken ownership of the five-star Hilton Surfers Paradise - and wants to restore its reputation…

The shocking truth about accommodation accidents

Injuries happen without warning in every workplace - but particularly ours.

Train your staff to capture direct bookings

Front-desk employees have the power to encourage known regular guests to book direct. Here are some tips on how to…

Motel group stung $17 million for passing guest data to immigration

An accommodation group will pay more than $17 million to compensate thousands of guests after allegedly passing their private information…

Hotel giant names Australia its weakest market worldwide

A flood of new rooms, pre-election inertia and a weakening Chinese market have prompted Accor toAustralia its weakest…

How bathroom amenities tell your story

Matching guestroom amenities to your property can have a surprisingly profound impact.

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