guests

Hospitality creates the nation’s happiest small business owners, according to new research by American Express. But there’s not much competition...

Marketing specialists Tambourine share their insights on how to appeal to today's discerning guests...

The Google reviews for a handful of the sunshine state’s most populous accommodation houses aren’t much to write home about.

A new breed of budget travel is emerging which could see the demise of smelly dorms laden with twenty-somethings camped…

There are a number of proven elements that when applied consistently, can transform a hotel website into a true market…

A man whose mother died after getting trapped in her holiday accommodation airing cupboard is to sue the resort company…

It is time to rehumanise our customers, whether we call them hotel guests, restaurant patrons or sales prospects.

Airbnb is launching an initiative to help people with special needs find holiday accommodation tailored to their requirements.

Luxury travel is no longer the reserve of the very wealthy - the luxe travellers of today are younger, more…

Londoners Gina Lyons, 33, and Mark Lee, 35, set off on a three-week backpacking adventure around Sri Lanka last December…