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guests

Hotel bookings plummet following promising Spring

As Australia devotes $76 million to tourism recovery across the country, hotel performance data for December shows it is desperately…

Smelly guest threatened by disgruntled Airbnb host

A jet-lagged Airbnb guest who slept without showering after arriving at his New York accom was berated about personal hygiene…

Accom’s mistrust on rate integrity revealed in data

Accom wholesaler Hotelbeds has published new research revealing the extent of the industry’s fears over room rate integrity online.

$76m to fight “biggest challenge in living memory”

The government has committed an "unprecedented" $76 million to tourism recovery as it moves to protect jobs, businesses and local…

Neurotic, narcissistic? Airbnb profiling could see you excluded

Airbnb has developed technology that can probe a guest’s online personality to calculate the risk of them trashing a rental…

Travel warning “the last thing we need”, premier tells Trump

Queensland premier Annastacia Palaszczuk is urging US president Donald Trump to revise a US travel warning for Australia issued in…

Travel company folds owing clients hundreds of thousands

Excite Holidays has collapsed, leaving numerous travel agencies thousands of dollars out of pocket and scrambling to accommodate stranded tourists.

“Cut them a break” PM urges, as accom begins fight back

Prime minister Scott Morrison has urged Aussies to support fire-affected accommodation operators by not asking for a refund from those…

Six key technology trends and their impact on the guest experience

What technology is right for your accommodation and how might it transform your guest experience?

The staggering items guests are stealing from hotels

A new survey has revealed bizarrely large items at five-star hotels are more likely to go missing than smaller, easy-to-hide…

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