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guests

Voice assistants: Let’s look at the pros and cons

Not all hoteliers are convinced about the benefits of voice assistants.

Accom wrap: Wyndham’s Whitsunday win, Water views feature at Reefsuites, Lid lifted on Hat Hotel

The Wyndham group has bought a majority freehold interest in the former Peppers Airlie Beach resort - two years after…

Tourism chiefs launch training to target ‘critically important’ market

With Indian visitor numbers predicted to swell by 20 percent in the next two years, a program has been launched…

The pop-up wars: Why personalisation matters

The home page is the single most important experience for consumers. It’s a sacred space. It’s your opportunity to tell…

The power of backlinks for your accom business

One of the most sought-after relics in the search engine marketing realm is the coveted backlink. Why are they so…

What hoteliers can do to increase their online conversions

What can the hoteliers do to increase their online conversions? It begins with separating your online audience into bookers and browsers...

Industry urges trials before landlords stripped of rental rights

A peak management rights body is pushing for trials of controversial rental reforms before they are imposed across Queensland.

Four ways accom can aggressively acquire new emails

Whether you represent a new hotel, or an existing property looking to rebuild its email list and ensure GDPR compliance,…

How to protect your property from undesirables

Most guest will give little thought to security as they breeze through reception and head for the pool deck...

Headaches multiply for Airbnb ahead of float

Airbnb hosts could pay to fast-track inspections under the company’s new verification crackdown and advertise their accreditation with a badge,…

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