guests
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Industry
Four Instagram trends for travel marketing in 2019
While Facebook continues to struggle with one controversy after the other, Instagram represents without a doubt its silver lining.
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Developments
Visiting chiefs urged to rein in Airbnb
WA's most vociferous campaigners for short-stay curbs lobbied inquiry officials on a three-day visit to Margaret River last week.
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Industry
Price wars – their impact and value in accom
Competition exists in every industry. Regardless of how niche a product/service you create, there will always be someone else who…
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Developments
Choice sells ‘book direct’ through humorous TV ad blitz
Choice Hotels has launched a new TV ad campaign across Australia and New Zealand using an age-old awkward question to…
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Developments
Schwartz wants Airbnb evicted from Hilton
Hotel tycoon Jerry Schwartz has taken ownership of the five-star Hilton Surfers Paradise - and wants to restore its reputation…
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Industry
The shocking truth about accommodation accidents
Injuries happen without warning in every workplace - but particularly ours.
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Industry
Train your staff to capture direct bookings
Front-desk employees have the power to encourage known regular guests to book direct. Here are some tips on how to…
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Developments
Motel group stung $17 million for passing guest data to immigration
An accommodation group will pay more than $17 million to compensate thousands of guests after allegedly passing their private information…
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Developments
Hotel giant names Australia its weakest market worldwide
A flood of new rooms, pre-election inertia and a weakening Chinese market have prompted Accor to label Australia its weakest…
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Industry
How bathroom amenities tell your story
Matching guestroom amenities to your property can have a surprisingly profound impact.
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