guests
Legends crowned and millions pledged in tourism’s night of nights
Australia’s best tourism businesses were honoured at the glittering Qantas Australian Tourism Awards held in Tasmania’s Cataract Gorge last week.
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Industry
Guest personalisation: What it is, and what it is not
There’s nothing that makes a stay feel less personalised than poor attempts at personalisation.
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Industry
Wedding party “violated” in latest hidden camera fiasco
Members of a bridal party are demanding a refund from their accommodation after discovering a hidden camera in a living…
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Industry
Motels and the hapless, the homeless and the hopeless
It is too depressing to watch parents raising children in motel rooms, not sending them to school because they cannot…
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Industry
Tapping into the bottled water revolution
Australians buy $700 million of bottled water annually - despite the fact that it flows freely from every household tap.
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Developments
Historic party pad reveals lavish guestroom upgrades
The award-winning Mount Lofty House, part of AccorHotels’ MGallery by Sofitel brand, had revealed the completion of its latest guest…
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Developments
Rise of the machines: Will hotels ever rely on a robotic workforce?
If machines are eventually able to display a convincing range of human emotions, would knowing that these emotions were effectively being…
Read More Byron’s short lets damaging housing availability, research shows
Landlords keen to list properties on Airbnb are forcing tenants out of Byron Bay’s long-term rentals, a new university study…
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Industry
Driving sales: the utes accom can’t live without
The goal of any accommodation is to entice guests to return; and delivering weary travellers to their rooms in comfort…
Read More Tourism body denies Expedia negligence claims
A Queensland tourism authority has hit back at claims of incompetence over its partnering of US OTA giants on regional…
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