guests
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Developments
The concept taking guest comfort to a new level
The word ‘sleepy’ has often been applied to the gorgeous Southern Highlands region south of Sydney, but now it’s official.
Read More Are we on the verge of a parity nightmare?
Booking.com appears to have rolled out its Booking.basic feature to European hotel listings, six months after it was first spotted…
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Industry
Hold the phone: The marketing tactic accom should be dialling up
Today’s meeting planners are relying less on hotel sales teams to help find venues and more on their own online…
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Management
How to free up your staff for the important stuff
Chances are that if you take a good hard look at how accom salespeople spend their work days, there are…
Read More Inhuman punishment for Japanese hotel workers
A Japanese hotel has culled most of its staff for being too high maintenance.
Read MoreFrom Uzbekistan to the Goldie – the accom making news this week
Australia’s largest private hotel investor, Jerry Schwartz, has made his first foray into the Queensland market with the purchase of…
Read MoreShort-stay ban invalid, Vic rules
A Victorian man has won the right to short let his Melbourne apartment, despite a ban imposed by the building’s…
Read MoreIndia’s superstars gift Australia a win
This summer’s test cricket series may still be in the balance, but visiting Indian fans have already handed Australia a…
Read MoreExpedia defence ridiculed as OTA giant fined for deceptive conduct
Expedia has been ordered to pay Canberra man Hugh Selby more than $600 in damages after Wotif misled him over…
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Developments
Aussie families stung in HotelQuickly fiasco
Thousands of holidaymakers around the world have lost money after being directed by TripAdvisor and Trivago to Asia-based agency HotelQuickly.
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