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Tag Archives: hospitality industry

Use new technology to deliver authentic hospitality

It has come to pass that the number of phone calls made has declined, and at most hotels the job of PBX Operator has been folded into the front desk. Guests now receive personal calls directly on their mobile phones, and hotel websites answer most basic questions that guests used to call about such as directions or transportation. In the meantime, the number of reservations booked online has increased while voice reservations have declined.

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Adrian Zecha and Harry Triguboff to receive First Awards at HotelsWorld 2017

Each year at HotelsWorld, the First Awards are presented to recognise and honour the contribution of true industry pioneers. Awards are announced in the categories of Australia First and Global First. Prior recipients include: KP Ho, Paul Constantinou, Richard Hartman, the Vidor Family, Richard Bailey, David Seargeant, Rachel Argaman and the Farrell Family. First Awards move away from the concept …

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2017 tech trends for hoteliers

As the world evolves technologically so does the hotel industry, and failure to keep up with the latest tech trends can leave your hotel stuck somewhere in the last decade, missing out on new business from tech-savvy consumers. Many tech trends have already taken over in the hotel business, but some newer technologies that are beginning to show themselves are …

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