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hospitality

NoVacancy makes room for more in vast industry showcase

Australia’s biggest accommodation expo just got bigger.

Chinese investors eye Queensland resorts

The Queensland tourism industry is looking to cash in on a growing interest from Chinese investors.

Goldie turns ghost town for games

The gold rush has failed to materialise for many businesses expecting a win from the Commonwealth Games.

Is this the world’s most unusual holiday home?

Looking for a holiday getaway offering ultimate privacy and expansive views across open countryside to the sea?

Is this the most offensive hotel name in Australia?

An Adelaide hotel has been branded “derogatory” and “offensive” for its new choice of name. The innocuously-titled Hampshire Hotel on…

The inspector giving accommodation paws for thought

Shady verandahs, interesting smells and food resembling a dog’s breakfast will top the list of requirements for Britain’s newest accommodation…

Check out these team building sessions with a difference

Scavenger hunts and vine burnings will add some spice to work conferences at Oaks Hotels and Resorts this winter.

Packer cashes in his chips at Crown Resorts

Crown Resorts, Australia's largest casino operator, faces a period of uncertainty after the shock resignation of billionaire director James Packer.

Tattoo taboo – can ink spell disaster for job prospects in hospitality?

It’s a tricky space. For example, when staff want to roll up their sleeves, do employers write in special restrictions…

Guest empathy training creates genuine experiences

Guest empathy training is important because, more often than not, those who work in hotels have limited experience with travel.…

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