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hospitality

Are you giving your guests enough ‘revPAH’?

With hotel brands so quickly copying each other's amenities, services and décor, just about the only point of differentiation is…

Big honour for hotel staff

Quest Apartment Hotels recognised its outstanding properties and staff members at the company’s annual gala dinner in Melbourne.

Don’t forget about this growing market

European travellers prioritise holiday experiences over hotel deals and special offers. Price is more important for the younger generations with…

New hotel for Bend Motorsport Park

This hotel will be located in the main pit building, with the majority of the rooms overlooking the track when…

Absolutely essential fact your body corporate needs to know

What I am writing about, no-one really knows. Even though it was announced back in 2012.

How often do your guests cause a stink?

I am not talking about them ‘making a complaint’, I am talking literal stink!

Government congratulated for Chinese tourism efforts

To capitalise on the immense opportunities associated with the growth in visitor numbers from China, it is critical that all…

New Novotel for Melbourne: Who’s the new manager?

Novotel Melbourne South Wharf stands proudly in one of Melbourne’s oldest locations, the historic South Wharf precinct.

Backpacker back-paid over $18,800

The working holiday visa-holder worked for 10 hours a day, seven days a week and was paid only $900 per…

AccorHotels wins prestigious Banksia Sustainability Award

Simon McGrath, chief operating officer of AccorHotels Pacific said the organisation takes corporate responsibility seriously and winning this award is…

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