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hospitality

The amenities helping accom clean up its act

The world's hotels dispose of some ten billion pieces of packaging from bathroom amenities every year - and the vast…

Lofty ambitions for much-loved icon

Named ‘Sequoia’, the new development will sit separate from the main building, with each of the villas including private balconies,…

Airbnb failing customers, says EU

Airbnb has until September to end practices deemed in breach of European law - including applying extra fees to pricing…

Two Aussies in world’s top 100 hotels

Two Australian accommodation houses have been voted among the world's elite in Travel+Leisure’s Top 100 Hotels awards.

Raising the (hotel) bar the old fashioned way

Sokyo Lounge intoxicologist Behzad Nvaziri has shaken down an impressive list of finalists to win the title of Sydney’s best…

Airbnb mobilises Queenslanders in its fight for a bed tax

Airbnb is mobilising its hosts to lobby for a Queensland-wide bed tax, in an effort to stop local governments imposing…

How your on-hold message may be letting you down

Marketing in the hotel industry has advanced rapidly, yet at most hotels and brands, the message on hold scripting is…

The hotel licence changes raising red flags

“The day it’s fair and equitable, that’s the day we’ll close the deal" says the AHA's Stephen Ferguson

Qantas names InterContinental best in Australia

“We are delighted to have won this prestigious award in such a key category, less than a year from opening…

Is this the best accommodation ever offered at a major event?

Fans looking for accommodation at next year’s Rugby World Cup may find themselves embracing the love at one of Japan’s…

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